After two irritating years, Redeeming Avios can once more be canceled and refunded on-line.

This will probably be music to the ears of anybody who has spent hours on maintain with the British Airways Government Membership name heart over the previous two years and – most of the time – been requested to name again later as a result of an “unusually excessive name quantity”.

The brand new performance has been added to the ‘Handle My Reserving’ part of the British Airways web site. As first reported by head to factorsit permits for straightforward on-line cancellations with all Avios and costs, taxes and surcharges refunded (minus cancellation charges, as set out under).

Here is the way it works.

How one can cancel an Avios redemption on-line

First, go to the ‘Handle My Reserving’ part of any Avios redemption you want to cancel, both by discovering your upcoming bookings in your Government Membership account or by coming into your six-digit PNR. Subsequent, click on on the blue “Handle my reserving” bar on the backside of the web page, which is able to deliver up the next choices:

From there, click on on the “Cancel Reservation” possibility and you may be taken to a consent web page. Right here you will want to verify that you’ve the consent of all passengers to cancel and refund the reserving on-line.

Associated: Maximizing the British Airways distance-based rewards array

You’ll then see your on-line cancellation choices.

You possibly can cancel Avios redemptions on-line for flights operated by British Airways or its accomplice airways. In my case, a flight operated by Finnair will be refunded with a cancellation charge of £35 ($39.77) per individual. So, since I paid £116.74 ($132.66) in charges, taxes and surcharges, I might obtain a money refund of £46.74 ($53.11). I used to be charged a £70 ($79.55) cancellation charge for 2 passengers.

All 33,000 Avios redeemed for these flights could be refunded to my Government Membership account.

The usual cancellation and refund cost is £35 ($39.77) per individual. Nevertheless, notice that if the entire charges, taxes and surcharges are lower than £35 ($39.77) – for instance on a Reward Flight Saver – the cancellation charge could be the entire quantity of charges, taxes and surcharges paid . That is particularly helpful for anybody who chooses to pay solely $0.57 per flight for an award flight profit, as a result of cancellation charges are virtually nil.

Keep in mind that Avios redemptions for flights departing lower than 24 hours prematurely can’t be refunded on-line.

Associated: The final word information to British Airways Avios

On the finish of the road

It is a lengthy overdue and welcome enchancment to the Government Membership Program. Though British Airways ready occasions have improved from 12 months in the past, it’s nonetheless higher to have the ability to cancel and refund Avios redemptions your self on-line than to name somebody to do it for you.